Prison Life
A computer system that is supposed to link the Prison Service and Probation. C-NOMIS was intended to replace P-NOMIS and provide a unified case management system, though implementation has faced significant challenges and delays.
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Prison Life
The prison shop system where prisoners can order items using money sent by family or earned through prison work.
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Legal & Sentencing
Legislation outlining local authority obligations for care assessment, charging, safeguarding, and children-to-adult services transition.
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Prison Life
A dedicated prison unit where prisoners are held separately from main population, either for protection or for good order of the prison.
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Safeguarding
A person with experience of local authority care, regardless of placement length, type or age, including foster care and children's homes.
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Organisations
The organisation registering and inspecting care services in Wales to improve quality and safety, including those in custody.
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Safeguarding
A young person who has been in local authority care for at least 13 weeks before age 16, with specific entitlements to ongoing support.
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Rehabilitation & Programmes
Choices, Actions, Relationships and Emotions – a therapeutic programme for female prisoners addressing trauma, emotional regulation, and relationships.
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Organisations
The independent regulator of health and social care in England, inspecting and rating healthcare services including those in prisons.
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Prison Categories
The highest security prisons in the UK, housing those whose escape would be highly dangerous to the public, police, or national security.
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Prison Categories
High-security prisons for those who do not require maximum security but for whom escape must be made very difficult.
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Prison Categories
Training prisons for those who cannot be trusted in open conditions but who are unlikely to try to escape.
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Prison Categories
Open prisons with minimal security for those trusted not to escape. Often used for those nearing the end of sentences.
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Prison Life
A button in each cell that prisoners can use to summon staff in an emergency. Response times are monitored as a key performance indicator.
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Prison Life
An assessment used to identify prisoners at risk of seriously harming someone they share a cell with, informing cell allocation decisions.
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Prison Life
The baseline measure of prison capacity – the sum of all certified accommodation excluding segregation units and health care cells not routinely used for long-stay patients.
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Rehabilitation & Programmes
Funded by HMPPS Creating Future Opportunities, the hub supports prisoners on licence to move into education, employment or training on release.
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Safeguarding
Used by adult prisons to manage prisoners who are violent or pose heightened risk through individualised targets and regular reviews. Some prisons also use it to support victims.
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Youth Justice
Where children and young people are targeted by criminals and gangs to engage in criminal activity, often involving drug dealing or violence.
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Youth Justice
Any child or young adult prisoner whose escape would present a serious risk to the public, required to be held in designated secure accommodation.
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Youth Justice
Provides children and young people in custody with an independent visitor and/or an advocate to represent their interests.
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Youth Justice
An HMPPS resource pack for key workers or prison offender managers to use in sessions with young adults identified as having low psychosocial maturity.
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Prison Categories
Small, specialist units in high security prisons holding some of the most dangerous prisoners who have committed serious violence while in prison.
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Sentencing & Release
The date when a law or specific provision of a law takes effect and begins to apply. This is different from Royal Assent (when a law is officially passed). A law can receive Royal Assent but not be "in force" until the Government announces a commencement date.
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Rehabilitation & Programmes
Part of the probation system providing flexible, responsive services to help break the cycle of reoffending, covering areas like accommodation and employment.
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Staff & Roles
Prison officers recruited from Commonwealth countries under visa-sponsored employment schemes to address staffing shortages in UK prisons. These officers receive the same training as domestic recruits and typically commit to multi-year contracts.
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Rehabilitation & Programmes
Previously BASS – a contracted service providing short-term accommodation for those without suitable accommodation who might otherwise be held in custody.
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Legal & Sentencing
An out-of-court disposal for low-level offences through informal agreement between parties, alternative to traditional criminal justice process.
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Prison Life
Prisoners' Formal Complaint Form - the first stage in making a formal complaint. It is used for general complaints and not ones which may be confidential. The complaint is submitted using form COMP1 which is white. You should receive a response, normally from a wing officer within about three working days. The response will be made on the same form as you made your complaint.
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Prison Life
Prisoners' Appeal Complaint Form - if a prisoner is not happy with the response to their initial complaint on Form COMP1, they can appeal using this form to someone at management level. This must be made within a week of receiving the first response. The prisoner should state why they are not happy with the first response. A response from management level should be received within seven working days. If it is going to take longer an interim reply should be provided explaining the reason for the delay.
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Prison Life
Form for Confidential Access Complaint - if a prisoner wishes to make a complaint and feels it should not be read by wing staff they can post it in a sealed envelope using this form. Envelopes and forms should be freely available. There are strict rules for what complaints can be sent by Confidential Access. If the prison thinks the complaint does not comply they will return it unanswered. Responses from Confidential Access Complaints should be handed to the prisoner in a sealed envelope.
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Prison Life
Where offenders sign a compact to remain drug free and testing is carried out to measure their compliance, often linked to incentives.
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Organisations
HMI Prisons survey aggregation metric that allows comparison of prisoner responses across different establishments. Comparators help identify how individual prisons perform relative to similar prisons or the estate average.
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Sentencing & Release
The date you are released from prison, subject to licence conditions. This is your automatic release date for determinate sentences. You will remain on licence until your sentence end date.
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Prison Life
Complaints about prison staff or which are particularly sensitive or personal, handled through a sealed envelope system for confidentiality.
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Prison Life
Telephone calls exempt from monitoring, typically to legal advisers, Samaritans, and certain other approved numbers.
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Healthcare
Direct observation of a prisoner/child by a designated officer 24 hours a day when suicide risk is deemed high.
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Prison Life
Physical techniques used by prison officers and staff to restrain prisoners when necessary, following approved training and procedures.
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Legal & Sentencing
Gangs and organised crime networks exploiting children to sell drugs, making them travel across counties using dedicated mobile phone 'lines' to supply drugs.
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Rehabilitation & Programmes
Control of Violence and Anger in Impulsive Drinkers – an offending behaviour programme addressing alcohol-fuelled aggression.
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Rehabilitation & Programmes
A prison-based skills programme run by Amey that provides employment training and qualifications in facilities management.
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Organisations
The independent body investigating potential miscarriages of justice in England, Wales and Northern Ireland and referring cases back to the courts.
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Organisations
Independent inspectorate responsible for inspecting all aspects of the criminal justice system in Northern Ireland except the judiciary.
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Court System
Prosecutes criminal cases investigated by police and other organisations in England and Wales, deciding whether to bring charges and presenting cases in court.
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Staff & Roles
The most senior uniformed officers in a prison, managing activities often across multiple departments, responsible for people and resources.
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Youth Justice
Abbreviation for Children and Young People, commonly used in policy and practice documents relating to youth justice.
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