The Knowledge Exchange, curated by the Butler Trust, is a platform for criminal justice professionals to find and share research and best practices.
Support Services Directory
Find organisations that provide support to prisoners, ex-offenders, and their families across the UK
Claim & Update Your Listing
Keep your organisation information accurate with fast verification and listing updates.
Eligibility Wizard
Answer three quick questions to filter services that fit your needs.
Advocacy & Campaign Groups
Education & Skills
Prisoners' Education Trust (PET) transforms prisoners' lives through learning and works to improve prison education through research and expertise.
Faith & Chaplaincy
Prison Fellowship supports people in prison by showing Christ's love through programs that foster connections, provide spiritual guidance, and promote restorative justice.
The Welcome Directory connects people leaving prison with welcoming faith and belief communities across the UK, offering support and resources.
Family Support
Practical and emotional support for prisoners and their families.
POPS offers compassionate, non-judgmental support, advocacy, and practical guidance for families navigating the criminal justice system in the UK.
The National Prisoners' Families Helpline offers free, confidential support and advice for families with a loved one in the criminal justice system in England and Wales.
Separated Families offers practical, child-focused information for parents, carers, and grandparents dealing with family separation.
Sibling Link aims to reduce the stigma surrounding mental health by providing an online platform for advice, resources, and sharing personal stories.
Sussex Prisoners' Families offers emotional and practical support to families with a loved one in the criminal justice system, including one-to-one support, support groups, and advice.
Time-Matters UK supports children and young people (4-24) impacted by parental imprisonment through face-to-face and online group and individual support.
Financial Advice
The Money Course offers practical money skills and tools to help individuals manage their finances and gain control over their money.
General Support
Step Together is a charity supporting vulnerable and marginalised individuals through 1-1 support, coaching, and volunteering placements, operating nationally from Bristol.
Housing & Accommodation
Shelter is a charity that provides advice and support to over one million people a year on housing and homelessness issues.
Shelter provides housing advice and support to millions of people each year on various issues including homelessness, eviction, and private renting.
St Mungo's is a leading UK homeless charity supporting over 3150 people nightly, working to end homelessness and rebuild lives.
Thames Reach is a London-based charity dedicated to ending rough sleeping and helping vulnerable people escape homelessness in the capital.
Legal Support & Advice
Prisoners Abroad is a human rights and welfare charity offering humanitarian aid, advice, and emotional support to British people affected by overseas imprisonment.
The Prisoners' Advice Service (PAS) provides free legal advice and information to prisoners in England and Wales.
Mental Health & Wellbeing
The Prison Phoenix Trust supports yoga and meditation for the rehabilitation of people in prison, training teachers and supporting individuals.
Rethink Mental Illness supports individuals severely affected by mental illness through advice, services, and advocacy to improve their lives.
Samaritans is a charity that provides confidential emotional support 24/7 to anyone in emotional distress, struggling to cope, or at risk of suicide.
SANE is a leading UK charity providing emotional support and information to anyone affected by mental illness, striving to raise awareness, improve services, and support research.
Stop it Now provides an anonymous helpline, email and chat services for anyone concerned about child sexual abuse and its prevention, including self-help resources and programmes.
SurvivorsUK supports men overcoming sexual violence through an online helpline, counselling, and various support services.
Prison Media & News
Prison Chat UK is an online platform providing news, information, and a forum for discussion related to the UK prison system.
Resettlement Services
St Giles Trust helps people impacted by poverty, violence, exploitation, and the justice system to build a positive future.
Substance Misuse
Phoenix Futures provides residential and community-based support services for individuals and families impacted by substance and alcohol use, including justice and housing support.
Veterans Support
SSAFA provides welfare and wellbeing support to serving Armed Forces personnel, veterans, and their families, ensuring they never battle alone.
Youth & Young Offenders
Trailblazers is a UK charity that provides 1:1 mentorship and practical support to people in prison and post-release to prevent reoffending and improve outcomes.
Know an organisation we should list?
Help us build the most comprehensive directory of support services for prisoners and their families.